E-Commerce Consultancy
Commercial, operational and systems advice for retailers looking to remove friction.
Principal Consultant
Founder and Principal Consultant, Mark brings 20+ years of hands-on e-commerce operations experience across marketplaces, warehouses, fulfilment, WMS, ERP and trading systems.
Meet Mark and LukeWarehouse, fulfilment and day-to-day process experience that keeps recommendations grounded.
Amazon, eBay, Shopify and BigCommerce knowledge from real trading environments.
Peoplevox, Sellercloud and Linnworks implementation, clean-up and optimisation support.
Practical connection of websites, marketplaces, carriers, reporting and back-office workflows.
The Clarity Method
The work moves from diagnosis to delivery. No generic playbooks, no platform bias, no recommendations that cannot survive the warehouse floor.
Understand systems, data, processes and challenges.
Remove unnecessary complexity and manual effort.
Align marketplaces, ERP, WMS, websites, carriers and reporting.
Implement practical changes that improve efficiency and profitability.
Build processes and technology capable of supporting growth.
Services
Commercial, operational and systems advice for retailers looking to remove friction.
Amazon, eBay and marketplace performance, fulfilment and account-health improvement.
Peoplevox and warehouse workflows, from stock accuracy to pick-pack-despatch.
Sellercloud, Linnworks, websites, carriers, marketplaces and reporting connected properly.
Custom tools, API integrations and automation led by software engineering expertise.
Process audits that identify manual effort, duplicated work and margin leakage.
The Clarity Guarantee
If we believe our consultancy, software or implementation services are the best option, we will explain why.
If we believe another platform, provider or solution is better, we will tell you.
We will never recommend a solution simply because it is ours.
We would rather earn your trust than sell you the wrong solution.
Software Engineering
Software Engineering & API Development Specialist. First-Class Honours graduate from the University of Glasgow.
Free Consultation
Start with a practical, no-obligation conversation about the operation, the systems and the commercial goal. If there is a useful next step, you will get clear scope and costs before any paid work begins.
A 30-minute discussion of the issue, current systems and desired outcome.
No hard sell, no retainer requirement and no repeated sales chase.
A written recommendation with options, stages and costs if there is a fit.