E-Commerce Operations & WMS Implementation Expert
Delivering measurable improvements in e-commerce operations through expert WMS implementation, ERP solutions, and marketplace optimisation.
"Technology alone isn't the answer—it must be implemented with careful attention to business processes and the customer experience."
— Mark Gregory, E-commerce Operations Consultant
Common E-Commerce Challenges
Identify and resolve critical operational issues affecting your business
Disconnected Systems
Multiple platforms that don't communicate generate data silos, manual workarounds, and costly errors across your operations.
Inefficient Processes
Manual data entry, slow order fulfilment, and outdated workflows drain resources and prevent your team from accelerating growth.
Scaling Difficulties
Growing order volumes expose operational weaknesses, making it harder to sustain service levels and strengthen customer satisfaction.
How I Can Help
End-to-end e-commerce operations consulting, from strategy through to execution
Warehouse Management (WMS)
- Peoplevox implementation & optimisation
- Inventory accuracy & stock control
- Pick, pack & despatch workflows
System Integration
- Multi-channel order management
- API & middleware solutions
- Data synchronisation & mapping
ERP Implementation
- Linnworks setup & configuration
- Business process automation
- Reporting & analytics dashboards
Shopify Optimisation
- Store performance & conversion
- App ecosystem & integrations
- Fulfilment workflow optimisation
Amazon SFP Solutions
- Seller Fulfilled Prime setup
- Buy Box optimisation strategies
- Marketplace compliance & metrics
Operations Consulting
- End-to-end process audits
- KPI frameworks & benchmarking
- Team training & change management
What Clients Say
Trusted by businesses across the UK — a proven track record in delivering measurable results
"Mark's expertise in warehouse management systems completely transformed our fulfilment operations. His methodical approach to implementation meant minimal disruption and maximum impact from day one."
G Marriot
MD, Access Plus and Training Plus
"The operational improvements Mark delivered exceeded our expectations. His deep understanding of e-commerce processes and systems integration helped us achieve efficiency gains we didn't think were possible."
Mr W F Griffin
Health Physics Monitor, Nuvia Sita Norm Ltd
Ready to Transform Your E-commerce Operations?
Book a free 30-minute consultation to assess your specific challenges